Minimum Font size: 12px (irrespective of the font being used)
Subject Line: Maximum 35 characters (including emojis) for optimal display on mobile
Sender Details: Maximum 25 characters (including emojis) for optimal display on mobile
Using Emojis: While most inboxes support emojis in the subject line and email body, these may not always render for Mail (iOS & Mac) & Windows Outlook users due their internal limitation.
While the layout of an email depends greatly on the message you’re conveying, here are a few broad guidelines we recommend that you follow while creating an HTML email template:
Maximum width of template: 600px
Adding Content Area: A maximum width of 560 px is recommended with a margin of 20px on the left and right sides.
Generally, email templates are resized to 320px (approx) for mobile devices, though the actual width will vary as per screen size & OS.
Please ensure that the images/GIFs and videos included within the email are hosted on a publicly accessible server/cloud service to ensure minimal load time.
|File Size||File Type|
|Less than 5MB||.jpg / .png / .gif|
Banner Image/GIF or Video: Maximum width of 560px
Adding Image/GIF or Video within body (in two columns): Maximum width of 240px
Adding Image/GIF or video within the body (in one column): Maximum width of 440px
The actual rendering of the email template depends significantly on the network connection, device, email service(inbox), and the user's Inbox settings.
Email HTML templates may not load correctly for users using native inboxes like Mail (Mac & iOS), Windows Outlook, and so on due their internal limitations. It has nothing to do with your custom HTML/CSS code or the customizable HTML templates available under the Drag & Drop Editor in your dashboard.
Please feel free to drop in a few lines at [email protected] in case you have any further queries or feedback. We're always just an email away!
Updated almost 4 years ago
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