For AI agents: visit https://knowledgebase.webengage.com/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.

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Developer Guide User Guide Log In

User Guide

Developer Guide User Guide Log In

Modifying Journeys

WebEngage Basics

Preface
Users
Events
- Understanding Events & Event Attributes

Analytics

Dashboards
Analyzing Users
- Analyzing User Profiles
Analyzing Events
Paths
RFM Analysis
Funnels
Cohorts
Uninstalls
Live

Segments

Getting Started
Live Segments
Lists
Refreshing Lists
Predictive Segments
FAQ

Data Platform

Data Management
Upload Data
- Upload User Data
- Upload Events Data
Engagement Score
Web Integration
Android Integration
iOS Integration
Rest API
Multi-Campaign Transaction API
Webhooks
Catalogs and Recommendations
- Recommendations
- Collections
Custom Alerts
Shield

Campaign Manager

Key Concepts
Engagement Overview
Push
SMS
RCS
Web Push
Email
WhatsApp
Facebook
- Facebook Business Integration
- FAQ
Google Ads
TikTok
Journeys
Relays
- Getting Started
- Catalog Based Relays
Reports
Configurations

Website Personalization

Web Personalization: In-line Content
On-site Notifications
On-site Surveys

App Personalization

In-app Notifications
App In- Line Content

Settings

Audit Log
Role-Based Access Control
Object Based Access Control (OBAC)
Service Accounts

Modifying Journeys

How to Duplicate a Journey

How to Sunset a Journey

How to Stop a Journey Immediately